Effective Date: [05.08.2024]

At Al Manarat Marine, customer satisfaction is our top priority. We aim to provide high-quality marine accessories that meet your needs. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 14 days to return an item from the date you received it. To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • You must provide proof of purchase.

Please note that some items, such as custom-made or special-order products, are non-returnable.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

Damaged or Faulty Items

If you receive an item that is damaged or defective, please contact us immediately at almanaratmarine@gmail.com. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at: